Shipping & Refunds

Refunds

 

We do not accept returns for change of mind or non faulty items.

 

If you have received a damaged item please email a photo of the item, box & shipping label within 48hrs to sales@daisycooperceramics.com and we will arrange a replacement or refund.

 

Shipping

Please be aware that there are currently longer waits for all postage due to Covid restrictions in certain states & countries. We are not able to give you an exact arrival date of your order, best way to track your order is to enter the tracking number into the couriers website. 

 

Shipping is charged at a flat rate of $15 for domestic orders & $50 + $5 each extra item for International orders

 

All orders will be processed within 3-5 days and posted out via Sendle or Australia Post for domestic orders & Australia Post for International orders.